RETURNS AND EXCHANGES
RETURNS
We want you to be happy with your purchase! In the event that a return is required Jill Yoga will accept returns within 30 days of a customer's purchase. Your item must be unused and in its original condition as received with all original packaging.
To make a return please contact us at customerservice@jillyoga.com indicate a return request and the reason for your return. Please enclose the original invoice as received along with the return item or items. All return shipping charges are the responsibility of the purchaser.
Please send all returns to:
RANKA/Jill Yoga
7261 Victoria Park Ave.
Markham, Ontario
L3R 2M7
ATTN: RETURNS
Refunds will be made to the original method of payment. Please allow up to 14 days for a refund to be processed.
All hair accessories, swimwear and Sale section items are FINAL SALE. No refunds on gift cards
EXCHANGES
Jill Yoga will be pleased to accept any exchanges within 30 days of the customers purchase.
To make an exchange please contact us at customerservice@jillyoga.com. Please indicate that this is an exchange, your original order number, what you would like to exchange and the item you would like to exchange it for.
Your exchange will be processed once we have received your original purchase. Your item must be unused and in its original condition as received with all original packaging. The cost of return shipping is the responsibility of the purchaser. Please send your exchange to:
RANKA/Jill Yoga
7261 Victoria Park Ave.
Markham, Ontario
L3R 2M7
ATTN: EXCHANGE